Refund and Return Policy

Thank you for choosing BRONSON FURNITURE LLC as your supplier of sports construction materials. We are committed to providing high-quality products and services to ensure your satisfaction. If you are not satisfied with your purchase, we will do our best to resolve the issue.

1. Return Policy

• Return Period: You have 30 days from the date of purchase to request a return.
• Return Conditions: The product must be in unused, uninstalled, and brand-new condition with the original packaging and all accessories. Returns cannot be accepted for items that have been used or installed.
• Return Shipping Costs: The customer is responsible for return shipping, unless the product is defective or the wrong item was shipped.
• Return Process: Please contact our customer service team (Phone: (678) 826-9592 or Email: info@bronsonfl.shop) to initiate a return request. We will provide you with a return authorization and guide you on how to return the item.

2. Refund Policy

• Refund Conditions: Refunds will be processed within 7 business days of receiving the returned item, provided the item meets the return requirements. The refund will be issued to the original payment method used for the purchase.
• Refund Amount: The refund will be issued for the purchase price minus any shipping, installation fees, or other additional charges (if applicable).
• Refund Processing: If the return is due to product defects or wrong items shipped, you will receive a full refund.

3. Product Defects

• Refund or Replacement for Defective Products: If you receive a defective, damaged, or incorrect item, please contact us within 7 days of receiving the product, and we will provide a full refund or free replacement.
• Proof of Damage/Defect: Please provide photos or videos of the damaged or defective product when contacting us to expedite the process.

4. Non-Returnable Items

• Custom or personalized products.
• Products returned after the return period (more than 30 days).
• Used or installed items, unless defective.

5. Contact Us

If you have any questions regarding returns or refunds, please feel free to contact our customer service team:

• Phone: (678) 826-9592
• Email: info@bronsonfl.shop
• Address: 3396 S Downing St, Englewood, CO 80113

We are committed to making your purchase experience as smooth as possible. If you have any questions, please let us know, and we will do our best to assist you.