Delivery Policy

At BRONSON FURNITURE LLC, we are committed to delivering your sports construction materials safely and efficiently. We understand the importance of timely deliveries, and we strive to ensure that your orders arrive in perfect condition.

1. Shipping Locations

We currently offer shipping to most locations within the United States. If you are located outside of the United States, please contact us at info@bronsonfl.shop for international shipping inquiries.

2. Processing Time

• Order Processing: Orders are typically processed within 1-2 business days of receiving the payment. Please note that processing times may vary depending on product availability or order volume.
• Backordered Items: If an item is out of stock, we will notify you as soon as possible with an estimated restock date. You will have the option to either wait for the item or cancel the order.

3. Shipping Methods

We use reliable shipping carriers such as UPS, FedEx, or freight services for larger shipments, depending on the size and weight of your order. The shipping method will be chosen based on the destination and size of your order.

4. Shipping Costs

Shipping costs are calculated based on the weight, dimensions, and delivery location of your order. The final shipping cost will be displayed at checkout before you complete your purchase.

• Free Shipping: We offer free shipping on select orders or promotions. The eligibility for free shipping will be specified during the checkout process.
• Shipping Fees: If shipping fees apply, they will be clearly listed during checkout.

5. Delivery Times

Delivery times depend on your location and the shipping method selected. Generally, standard deliveries take 5-7 business days from the shipment date.

• Expedited Shipping: If you need your order sooner, we offer expedited shipping options. Additional charges will apply for expedited services, and these options will be available at checkout.

6. Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to track your shipment’s progress. You can use this tracking number to check the estimated delivery time and status of your order.

7. Delivery Issues

If your order is delayed, damaged, or lost during shipping, please contact us immediately at info@bronsonfl.shop or call us at (678) 826-9592. We will work with the shipping carrier to resolve the issue as quickly as possible.

• Damaged Goods: If your item arrives damaged, please take photos of the damage and contact us within 7 days of receiving the product. We will assist in processing a claim and arrange for a replacement or refund.
• Lost Shipments: If your shipment is lost, we will help initiate an investigation with the shipping carrier and resolve the situation promptly.

8. Receiving Your Order

• Signature Required: For larger or high-value orders, a signature may be required upon delivery. Please ensure that someone is available to sign for the package.
• Shipping Address: Please ensure that your shipping address is correct before completing your order. We are not responsible for delays or misdeliveries caused by incorrect addresses.

9. Return Shipping

If you are returning an item, you are responsible for the return shipping costs unless the item is defective or we made an error with your order. Please refer to our Return and Refund Policy for more details on return instructions.

10. Contact Us

If you have any questions or concerns regarding delivery, please feel free to contact us:

• Phone: (678) 826-9592
• Email: info@bronsonfl.shop
• Address: 3396 S Downing St, Englewood, CO 80113